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Level 3 - Coordination of Supports

What is Specialist Support Coordination?

Specialist Support Coordination is a special kind of help available under the National Disability Insurance Scheme (NDIS). It’s for participants who need a bit more support because of complicated situations in their lives.

Like usual Support Coordination, it helps participants find the right services and support. But there are a few things that make it different:

Knowledge Level

Specialist Support Coordinators usually come from jobs like therapy, psychology, or social work. They know a lot about working with participants who have many needs or high levels of needs. They are good at working out problems because they understand a lot about these situations.

Solving Crisis Situations

Sometimes, participants need Specialist Support Coordination when they are facing a big problem or crisis. The coordinator helps solve the crisis, keeps the participant safe, and helps them become stronger so the same problem won’t happen again.

Understanding Complex Disabilities

Specialist Support Coordinators are trained to understand and handle complex disabilities. They know that each participant is unique and needs a personalized approach. They ensure that each participant’s plan considers their specific challenges and leverages their strengths.

Joining up Supports

Specialist Support Coordinators work with many groups, like health, education, justice, and others to make sure everyone is working together to help the participant reach their goals. This needs special skills to help the participant with all these different groups.

Managing NDIS Plans

Specialist Support Coordinators also help with the challenges that can come with an NDIS plan. This can include finding a place to live, managing relationships with service providers, or dealing with challenges in using the plan.

Building Skills

Like usual Support Coordination, a big part of Specialist Support Coordination is helping the participant learn to manage their support by themselves over time. But if the participant’s situation is complicated, they might need more help and a specialist’s approach.

Remember, Specialist Support Coordination is funded separately in a participant’s NDIS plan and it’s usually for a short time to help with really complicated issues or during times of crisis.

What makes us different?

At Clarity Care, our Specialist Support Coordinators are different because of their skills, experience, and dedication. Here’s what sets them apart:

Highly Skilled

Our coordinators come from different jobs like therapy, psychology, or social work. They know a lot about these areas and can work out complicated problems. They give expert advice that’s just right for the participant.

Putting You First

We always put the participant’s needs and goals first. Our coordinators spend time understanding what’s important to you, what you want, and then they make a plan that’s just right for you.

Finding Problems Before They Happen

Our Specialist Support Coordinators find problems before they get big and solve them. They think ahead to avoid problems in the future and work towards solutions that will last a long time.

Strong Network

Clarity Care has strong connections with service providers and professionals in many areas. Our coordinators can use these connections to find the right help for participants, quickly and efficiently.

Helping You Build Skills

We aim to help participants build their skills and feel more confident in managing their support and making decisions.

Good at Talking and Working Together

Our coordinators are great at talking and working with everyone involved, like family members and service providers. They make sure everyone is working together to give the best service and to reach the participant’s goals.

Continual Learning

At Clarity, we believe in always learning and growing. Our coordinators keep learning about the latest knowledge and best practices in the field.

By choosing Clarity, you’re choosing a dedicated team who are knowledgeable, good at solving problems, and committed to helping NDIS participants lead fulfilling lives. This includes participants with different lived experiences, like LGBTQIA+ and Culturally and Linguistically Diverse (CALD) communities.

Our friendly team is here to answer any questions you may have and to discuss how we can support you on your journey to greater independence and fulfillment.