Registered NDIS and DVA provider · Mandurah & Peel
You set the goals. We build the support around them.
Nursing, daily living support and mental health recovery support at home and in your community — across Mandurah and the coast from Rockingham to Bouvard.
Getting started with the NDIS should not feel like a maze
Whether you are new to the scheme or looking for a provider who actually listens, we keep the process straightforward and the support personal.
We work alongside people living with disability, mental health conditions and psychosocial disability, and with DVA Gold and White Card holders. There is no age limit on our services — DVA community nursing regularly supports veterans well over 65, and positive behaviour support is available to children and young people as well as adults.
Our team leaders are registered with AHPRA, which means clinical accountability sits behind the support you receive — not just good intentions.
- Specialist mental health and psychosocial expertise
- Registered behaviour support practitioner on the team
- Community nursing delivered in-house, not subcontracted
- We reply to every referral within 24 hours
- Support shifts rostered evenings, weekends and overnight
- Small caseloads, so you see the same faces
How we can help
Every service below is delivered by, or supervised by, AHPRA-registered clinicians.
Supported Independent Living
Your own home, your own routine, with trained staff there when you need them. We work out with you how much support is the right amount — without taking over.
Good fit if: you are looking for stable, long-term housing support with clinical oversight behind it.
Community Nursing
Wound care, medication support and chronic condition management in your own home — so you can manage your health without the trip to hospital.
Good fit if: you have health conditions that need nursing oversight alongside your disability support.
Psychosocial Recovery Coaching
Work alongside a qualified mental health professional to build coping strategies, reconnect socially, manage symptoms and navigate the systems around you.
Good fit if: you have psychosocial recovery funding and want someone who understands mental health properly.
Positive Behaviour Support
Our registered behaviour support practitioner works with you to find approaches that reduce distress and build the life you actually want.
Good fit if: you need a behaviour support plan, or you are moving away from restrictive practices.
Assistance with Daily Life
From morning routines to the weekly shop, we support the tasks that keep life running — building your confidence rather than creating dependence.
Good fit if: you are building life skills or need help maintaining your home.
Social & Community Participation
Group activities, outings, skill-building and transport support — at the pace that works for you.
Good fit if: you want to get out more, meet people, or rebuild confidence in the community.
DVA Community Nursing
Registered nurses visiting you at home if you hold a DVA Gold Card, or a White Card for an accepted condition — wound care, medications, continence and chronic conditions.
Good fit if: you are a veteran who needs nursing at home.
Catastrophic Injuries Support (CIS)
Nursing, behaviour support and attendant care for people catastrophically injured in a WA motor vehicle or workplace accident.
Good fit if: you are a CIS Scheme participant living on the coast between Rockingham and Bouvard.
Functional Capacity Assessment
A structured look at what you can do, where things get hard, and what support would actually help — written up to support your plan review.
Good fit if: you need evidence for a plan review or reassessment.
What AHPRA registration actually means for you
AHPRA is Australia’s independent regulator of health practitioners. Our supervisors and team leaders are registered with it. In practice, that gives you four things:
- An independent complaints pathway. If something goes wrong, you can raise it with the regulator — not only with us.
- Mandatory ongoing education. Registration is conditional on staying current, so practice does not drift.
- Formal clinical standards. The same professional obligations that apply to hospital nurses and allied health practitioners apply to our clinical leads.
- Clinical understanding of complex needs. Dual diagnosis and challenging behaviour are handled by people with formal qualifications in mental health nursing and allied health.
You can check any practitioner’s registration yourself on the AHPRA public register. We encourage you to.
How your funding works
There are three ways an NDIS plan can be managed, and we work with all three.
Agency managed
Also called NDIA managed. The NDIA pays providers directly, so you handle no invoices at all. You can only use registered providers — and we are one.
Plan managed
Your plan manager handles the paperwork and payments. We invoice them directly, so there is nothing for you to do.
Self managed
You control the budget. We invoice you, and you claim the funds back from the NDIS. Payment is due within seven days.
No NDIS funding? You can pay privately. We invoice you directly, with payment due within seven days, and we will be upfront about cost before anything starts.
Not sure which applies to you? Read our plain-English guide to NDIS funding, or call and we will talk it through.
For support coordinators and health professionals
You are managing a full caseload and need providers who do not create more work for you.
- Fewer escalations. Our clinical team manages complex cases with professional autonomy.
- Reporting that meets the standard. Monthly progress reports written to clinical governance requirements.
- Talk to a clinician, not a call centre. You reach the registered practitioner working with your participant.
- Complex presentations welcome. Dual diagnosis, psychosocial disability and behaviours of concern.
Coordinating a CIS Scheme participant? See our Catastrophic Injuries Support page.
What happens after you refer
- Within 24 hours
We acknowledge your referral. - Within 48 hours
We contact the participant directly. - Ongoing
You get regular updates, with the participant’s consent.
Starting with us takes three steps
Get in touch
Call 0410 560 769 or fill in the referral form. We reply within 24 hours, and the same day if it is urgent.
Have a free conversation
We talk through your goals, what your plan funds, who would be a good match, and when we could start. No pressure, no obligation.
Begin support
You are matched with your team, we write a support plan together, and we review it regularly as things change.
Where we work
We are based in Mandurah and visit you in person along the coast from Rockingham in the north to Bouvard in the south — within about 30 to 45 minutes’ drive of Mandurah.
Rockingham & Secret Harbour
Rockingham, Port Kennedy, Baldivis, Secret Harbour, Golden Bay
Northern Mandurah
Singleton, Karnup, Madora Bay, Lakelands, Meadow Springs
Mandurah & south
Mandurah, Halls Head, Erskine, Greenfields, Falcon, Wannanup, Dawesville, Bouvard
Outside this area?
Positive behaviour support is also available by telehealth. For anything else, call us anyway — if we cannot reach you, we will tell you who can.
Let’s talk about what you need
Whether you are new to the NDIS or looking for a provider who listens properly, we are happy to have the conversation — including telling you honestly if we are not the right fit.
Call 0410 560 769
Email info@claritycare.com.au
Our office is open Monday to Friday, 9:00am – 4:30pm.
Your support is not limited to those hours — shifts can be rostered evenings, weekends and overnight, by arrangement.